Working with Negative Social Media Reviews
Your social media account is a great place to advertise your brand and easily engage with customers. However, anyone who has ever managed a social media page can tell you that customer conversation and feedback isn’t always positive. When faced with negative social media reviews, what are we supposed to do? Deleting a negative comment ignores a possibly legitimate concern and disregarding the comment entirely leaves an unaddressed black mark on your page. At JAS Agency, we realize that businesses need to be prepared for these sorts of situations, so we’ve put together a list of the things you need […]